Terms, Conditions, and Policies

Eligibility

You must be 18 years of age or older to use our services.

User Account Security

Notify Trend Himalaya immediately of any unauthorized access or security breach. Always log out at the end of each session. Trend Himalaya is not liable for any losses or damages resulting from your failure to comply with these responsibilities.

Quick Booking and Cancellation Summary

• Booking: A deposit is required to confirm your booking; the remaining balance must be paid before your departure.

• Cancellation: Cancellation charges apply based on notice period and booking type.

• Refunds: Eligible refunds are processed within 3 business days, subject to applicable fees.

• Changes: Travel arrangement changes are subject to availability and applicable charges.

Travel insurance is strongly recommended.

Terms and Conditions

1. Bookings and Payments
   All bookings are subject to availability and confirmation. Payments must follow the instructions provided. We are not responsible for incomplete or failed transactions. Only successful transactions will be acknowledged. Overpayments due to delayed processing will be refunded upon proof.

2. Cancellations and Refunds
   Notify us promptly if you need to cancel. Fees may apply. Refunds may take up to 3 business days and may include processing fees.

3. Changes to Travel Plans
   Contact us promptly for any changes. Subject to availability and additional costs.

4. Travel Documents and Insurance
   Ensure you possess all required documents (e.g., Aadhar card, passport, visa, vouchers). Travel insurance is highly recommended.

5. Liability Disclaimer
   Trend Himalaya acts only as an intermediary. We are not liable for issues caused by third-party providers or force majeure events.

6. Website Content
   Content is provided for information only. We do not guarantee its accuracy. Content is subject to change without notice.

7. Intellectual Property
   All website content is protected by intellectual property laws. Do not reproduce or use content without written consent.

8. Governing Law
   These terms are governed by the laws of Kullu, Himachal Pradesh. Legal disputes will be handled exclusively in Kullu courts.

9. User Conduct
   Users may not share or publish content that:

   • Belongs to someone else without rights.

   • Is obscene, pornographic, or abusive.

   • Infringes intellectual property rights.

   • Spreads false or misleading information.

   • Impersonates others.

   • Threatens national security or public order.

   • Contains harmful software or viruses.

   • Violates any law in force.

Report objectionable content to us directly.

Refund Policy

1. Customer Cancellation: Subject to cancellation fees.

2. Company Cancellation: Full refund or alternate arrangements.

3. Unused Services: No refund unless due to our failure.

4. Force Majeure: No liability for uncontrollable events.

5. Refund Method: Same as original payment or via cheque/bank transfer.

6. Processing Time: Up to 3 business days.

Full policy available at: Refund Policy

Travel Insurance Policy

Travel insurance is not included but strongly recommended. Coverage typically includes:

• Trip cancellations/interruption.

• Medical expenses while traveling.

• Lost/damaged luggage.

• Delays due to unforeseen events.

Please review the terms of any policy you purchase. Contact us for assistance selecting coverage.

Price Match Policy

If you find a lower price for the same travel package within 24 hours of booking, we’ll match it or refund the difference. Criteria:

• Must be identical in all components.

• Must be public and verifiable.

• Must match travel dates, currency, and class.

Not applicable to:

• Private/group/member rates.

• Opaque channels (e.g., Priceline).

• Pricing errors.

• Differences due to currency or fees.

Responsible Travel Policy

Trend Himalaya is committed to responsible tourism:

1. Environmental: Promote eco-friendly travel.

2. Cultural: Respect local customs and traditions.

3. Economic: Support local businesses.

4. Social: Avoid exploitative practices.

5. Community Engagement: Involve and benefit local communities.

We encourage travelers to uphold these principles.

Delivery and Shipping (For Physical Products)

• Shipping: Products shipped via India Post or nationalized couriers. Delivery timelines follow carrier norms.

• Pricing: Product prices are subject to change. We do not guarantee the lowest market rate.

Policy Changes
Trend Himalaya reserves the right to modify these terms and policies at any time.

By using this website, you acknowledge that you have read, understood, and agreed to these terms. Violation of any provision may result in service termination.

Use of abusive language is strictly prohibited and may lead to legal action.

We wish you a safe and happy booking experience with Trend Himalaya!